Sur Grand Hotel

Oman, Muscat, Sur
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General description:
Approx. 400 m from a sandy/stone beach is situated the Adults only hotel Sur Grand Hotel. The town Ras Al Had is around 50 km away. For medical treatment in emergencies there is a hospital around 19 km away. The airport (MCT) is approx. 217 km away.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), disinfection carpets at main door, elevator occupancy control measures, ample room service options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (reservation only), digital menus, buffet alternatives (Show-Cooking), disposable kitchenware, individual/closed bottles only, minimum 2m between sun beds, masks available for guests, available Covid-19 tests for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities as well as daily change of towels.

Amenities:
Completely renovated in 2022, the 7-storey beach hotel has 55 rooms in total. It offers its guests a reception (check-in from 14:00, check-out until 00:00), a lobby, 3 lifts, air conditioning, a safe (for free) and a free parking area. For the meals, there is a restaurant (air-conditioned). WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room service and concierge service are free of charge. Room cleaning and laundry / ironing service are available for a fee.

Pool:
In the outdoor area of the hotel you will find one fresh water pool.

Meals:
Breakfast (from 06:30 - 10:30) from the buffet. Half board: breakfast as well as lunch or dinner. Full board: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants. Children`s menus also available. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Water at certain times. Soft drinks (00:00 - 00:00), coffee and tea (00:00 - 00:00), Welcome Drink, free internet and 24 h service. Earlier check in and later check out possible (according to occupancy / availability). All inclusive Light: breakfast, lunch and dinner. Breakfastand lunch and dinner only in selected restaurants Children`s menus are also available. Furthermore late riser’s breakfast at certain times. Free internet.

Sport and Leisure:
Bicycle rental.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. No alcoholic beverages in this hotel. Languages spoken: English. Accepted methods of payment: Euro / MasterCard, Visa and American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Deluxe Room:
The modern furnished rooms are equipped with double bed, single bed, king size bed or twin bed, extra bed, baby cot (for free), carpet, balcony or terrace, kettle (for free), internet (for free), safe (for free) and flat screen TV with local broadcasters as well as individually adjustable air conditioning (from January to December). Bathroom with bathtub and shower (room size: m²). Towels are changed daily.

Executive Room:
The modern furnished rooms are equipped with extra bed.

Suite:
The modern furnished rooms are equipped with extra bed.
ERRATA:
Customer Information - Comment:During Ramadan, Muslims fast from dawn to sunset. Eating, drinking, alcoholic beverages, smoking, playing loud music and dancing in public places during daylight hours of Ramadan is strictly forbidden and punishable by law, including for non-Muslims.; Type:AC

Facilities

Wifi / Internet access
Restaurant
Disabled Facilities
Baby Sitting Service
Fitness Centre

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