Orpheus Hotel

General description:
The hotel Orpheus Hotel is located around 17 km from Smolyan (Chepelare around 15 km, Plovdiv around 85 km). The tourist centre is about 200 m away. It is only 100 m from the hotel to the nearest bars and restaurants. For evening dancing you will find a nightclub in a distance of approx. 300 m. The following attractions can be reached from the hotel: chair lift (approx. 200 m away). For mobility during your holiday, there are a taxi rank (around 300 m away), a bus stop (approx. 50 m away) and a car rental company. For medical treatment in emergencies there is a hospital around 17 km away. There is a shuttle to ski Centre Malina (for free).

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, room service included (Half Board), restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (limited entry), controlled access bar (limited entry), buffet alternatives (protective screens), individual/closed bottles only, masks available for guests, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, 3x per week change of towels, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club as well as enhanced hygiene protocols ensured at Spa and Wellness.

Amenities:
Partially renovated in 2022, the 6-storey spa hotel has 260 rooms. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 3 lifts, air conditioning, a safe (for free), a sky bar (open from 10:00 - 23:00), casino (open from 22:00 - 02:00) and a free parking area. For the meals, there are two restaurants. In a total 3 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning and ironing service are free of charge. Room service and laundry service are available for a fee.

Pool:
In the outdoor area of the hotel you will find a children´s pool. Here, there are sun loungers for free available. A bar at the pool offers guests refreshing beverages (open from 09:00 - 19:00).

Meals:
Breakfast (from 07:30 - 10:00) from the buffet. Half board: breakfast and dinner.

Sport and Leisure:
Sports and entertainment: Billiards (for a fee), table tennis (for a fee), fitness, aerobics, yoga and pilates. A ski slope is located approx. 200. Sauna, whirlpool and steam bath free of charge. Spa area, hamam and massages available for a fee. Entertainment for adults: activity programme. For the entertainment of young guests there is a children´s play area. Child supervision: activity programme for children (from 3 - 13 years) and mini club for children (from 4 - 12 years). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: Visa Card. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Double Premium Room:
The comfortable furnished rooms are equipped with baby cot (for free).

Single w.Child Premium Room:
The comfortable furnished rooms are equipped with baby cot (for free).

Double Standard Room:
The comfortable furnished rooms are equipped with twin bed, extra bed, baby cot (for free), carpet, heating (centrally controlled), internet (for free) and flat screen cable TV. Towels are changed 3 times a week. Room size: 30 m².

SingleUse Standard Room:
The comfortable furnished rooms are equipped with twin bed, baby cot (for free), carpet, heating (centrally controlled), internet (for free) and flat screen cable TV. Towels are changed 3 times a week.

Large Standard Room:
The comfortable furnished rooms are equipped with baby cot (for free).

Single w.Child Standard Room:
The comfortable furnished rooms are equipped with twin bed, baby cot (for free), carpet, heating (centrally controlled), internet (for free) and flat screen cable TV. Towels are changed 3 times a week.

Double Standard Suite:
The comfortable furnished rooms are equipped with single bed or French bed, extra bed, baby cot (for free), carpet, heating (centrally controlled), internet (for free) and flat screen cable TV. Towels are changed 3 times a week.
There is an indoor pool for adults and a children's pool in the SPA centre.
Animation programme for children and sport animation programme for adults "Winter Family Active" free of charge!
ERRATA:
Reception Location - Action:At annex; Confirm Arrival?Call
Mandatory Deposit - Fee Amount:30
Seasonal Facilities - Comment:Please note that some facilities may open later or close earlier depending on weather conditions and depend on occupancy of the hotel. Restrictions may apply at the beginning and at the end of season.
Reception (outside of working hours) - Confirm Arrival?Call; Where:Reception at annex, Key pick-up at annex, Key pick-up at main property
Restaurant - Action:at annex
Restaurant for Breakfast - Action:at annex
Restaurant for Lunch - Action:at annex
Restaurant for Dinner - Action:at annex