The location of this holiday complex lies around 600 m from the nearest sandy beach. The centre of San Carlos lies around 3 km away and public transport lies roughly 3 km from the building. The main road from the hotel leads to Santa Eulalia, around 10 km.

Renovated in 2002, this complex lies within beautiful gardens and is spread between various 2-floor apartment blocks, consisting in total of 230 rooms of which 8 are singles. Guests may make use of the foyer with 24-hour reception desk and a safe. Further facilities include a café, a newspaper stand, a bar, a nightclub, an entertainment venue, a small supermarket, a public Internet point, a conference room, a restaurant (highchairs available for infants) and a children's playground as well as a car park. Children may take part in the kids' club activities.

The welcoming rooms have en suite bathrooms with a hairdryer, a direct dial telephone, satellite/ cable TV, a fridge and a hire safe.

The hotel offers its guests use of a swimming pool, a poolside snack bar and a sun terrace with sun beds and parasols. Further offers include; water aerobics, a hot tub, a sauna and a gym. It is possible to play table tennis, tennis, beach volleyball, billiards/ snooker or golf (on the course that lies approximately 12 km away) and aerobics can also be tried out. Various activities are available on the beach, including diving, pedalo hire and parasols as well as sun loungers being offered. An entertainment programme rounds off the offerings on this complex.

Guests may select their breakfast, midday and evening meals from ample buffets.