Al Bustan Palace Ritz Carlton Hotel
Oman, Muscat
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General description:
The hotel Al Bustan Palace Ritz Carlton Hotel is around 10 km from Muscat City. You can find a food store and other shopping facilities approx. 20 km away. Entertainment facilities such as a cinema are approx. 25 km away. For mobility there is a car rental company. The airport (MCT) is approx. 51 km away. There is a shuttle to Souk (for a fee).
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the staff (incl. luggage disinfection), Non-Contact check-in and check-out and non-contact in-house information, elevator occupancy control measures, ample room service options, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, digital menus, disposable kitchenware, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (ozone treatment), individual amenities, individual wrapped towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (reservation only), adapted activities at Kids Club, reduced groups, only outdoor activities at Kids Club, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.
Amenities:
Recently renovated in 2008, the 8-storey beach hotel has 250 rooms in total. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby, a lift, air conditioning, a safe (where applicable, for a fee) and a parking area (where applicable, for a fee). For the meals, there are 4 restaurants. You will be warmly welcomed in both the hotel’s bars. For guests dependent on a wheelchair the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. For the room service and laundry / ironing service the hotel charges a fee (where applicable).
Pool:
In the outdoor area of the hotel you will find one pool with a children´s pool.
Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee) and fitness. Hamam and massages available (where applicable for a fee). Child supervision: babysitting (where applicable, for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German and Arabic. Accepted methods of payment: Diners Club, Visa and American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
FamilySuite:
With living room, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
JuniorSuite:
With living room, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (LagoonAccess):
With heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (MountainView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (PoolView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (SeaView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Executive Suite (MountainView):
With living room, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Executive Suite (SeaView):
With living room, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Presidential Suite (MountainView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Presidential Suite (SeaView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
The Half Board supplement applies for dinner (only) at the Al Khiran Kitchen – Buffet style – and does not include Alcoholic Beverages. Should the guest wish to dine at
another outlet, the amount will be provided as credit and the outstanding to be settled upon check-out.
A maximum of ONE Extra Bed can be placed in all room types.
ERRATA:
Customer Information - Comment:During Ramadan, Muslims fast from dawn to sunset. Eating, drinking, alcoholic beverages, smoking, playing loud music and dancing in public places during daylight hours of Ramadan is strictly forbidden and punishable by law, including for non-Muslims.; Type:AC
INCIDENTS:
Renovations - Others - Comment:We have scheduled tiling works for some of our outdoor walkways from 10-6pm. The replacement of floor tiles will take place around one area of the resort’s lawn which might cause some disturbance during certain times of the day.; Consequence:None; Duration of the incident from N/A to 2023-07-20; Effective Date2023-05-16T00:00:00
The hotel Al Bustan Palace Ritz Carlton Hotel is around 10 km from Muscat City. You can find a food store and other shopping facilities approx. 20 km away. Entertainment facilities such as a cinema are approx. 25 km away. For mobility there is a car rental company. The airport (MCT) is approx. 51 km away. There is a shuttle to Souk (for a fee).
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the staff (incl. luggage disinfection), Non-Contact check-in and check-out and non-contact in-house information, elevator occupancy control measures, ample room service options, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, digital menus, disposable kitchenware, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (ozone treatment), individual amenities, individual wrapped towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (reservation only), adapted activities at Kids Club, reduced groups, only outdoor activities at Kids Club, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.
Amenities:
Recently renovated in 2008, the 8-storey beach hotel has 250 rooms in total. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby, a lift, air conditioning, a safe (where applicable, for a fee) and a parking area (where applicable, for a fee). For the meals, there are 4 restaurants. You will be warmly welcomed in both the hotel’s bars. For guests dependent on a wheelchair the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. For the room service and laundry / ironing service the hotel charges a fee (where applicable).
Pool:
In the outdoor area of the hotel you will find one pool with a children´s pool.
Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee) and fitness. Hamam and massages available (where applicable for a fee). Child supervision: babysitting (where applicable, for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German and Arabic. Accepted methods of payment: Diners Club, Visa and American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
FamilySuite:
With living room, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
JuniorSuite:
With living room, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (LagoonAccess):
With heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (MountainView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (PoolView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Deluxe Room (SeaView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Executive Suite (MountainView):
With living room, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Executive Suite (SeaView):
With living room, balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Presidential Suite (MountainView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
Presidential Suite (SeaView):
With balcony, heating (centrally controlled), kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning.
The Half Board supplement applies for dinner (only) at the Al Khiran Kitchen – Buffet style – and does not include Alcoholic Beverages. Should the guest wish to dine at
another outlet, the amount will be provided as credit and the outstanding to be settled upon check-out.
A maximum of ONE Extra Bed can be placed in all room types.
ERRATA:
Customer Information - Comment:During Ramadan, Muslims fast from dawn to sunset. Eating, drinking, alcoholic beverages, smoking, playing loud music and dancing in public places during daylight hours of Ramadan is strictly forbidden and punishable by law, including for non-Muslims.; Type:AC
INCIDENTS:
Renovations - Others - Comment:We have scheduled tiling works for some of our outdoor walkways from 10-6pm. The replacement of floor tiles will take place around one area of the resort’s lawn which might cause some disturbance during certain times of the day.; Consequence:None; Duration of the incident from N/A to 2023-07-20; Effective Date2023-05-16T00:00:00
Facilities View all
Room Service
Restaurant
Bar
Parking
Kids Club
Kids play area
Baby Sitting Service
SPA
Fitness Centre
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